“Thank you, Felse Painting, for the work your company completed in our showroom. We are very satisfied with the quality of work performed, which was done in a timely and efficient manner. Here's to a job well done!” - KL
“For me, painting is always very messy so I was worried about having people in my home to paint. Felske Painting put me at ease right away and they kept their work site perfect. “ - HY
““When I called Felske Painting to do my home, time was of the essence. I needed it done by a specific time and everyone gave me the runaround. Felske did the job they said they would when they said they would.” - SE
Andrew Felske, has been in the Vancouver painting industry for over 5 years. He and his team of professional painters are proficient almost all forms of painting techiniques and designs.
Felske Painting has painted in a wide variety of Greater Vancouver areas such as Richmond, New Westminister, Burnaby, West Vancouver, North Vancouver, Surrey, Langley and Coquitlam.
“There is no secret to our business plan. We’re absolutely convinced that serving is the pathway to long-term success. The only pathway. We need to give more—serve more effectively—than our competitors. As we do this, our customers recognize it and choose us.
We spend considerable time working to improve “our serve.” It’s the focus of all our training meetings—we literally spend hours talking about this. We talk about the situations in which we’ve failed to serve well (yes—this does happen!), we celebrate the situations in which we’ve succeeded, and we talk about new ways to deliver more quality to our customers. Every week we do a random survey of our customers to gauge their satisfaction with our workmanship and service. Our average grade in 2009 was an “A”.
Serving always has a cost. The best companies pay this cost, and do it every day. One day a customer wrote to thank me and tell me her story. She had inadvertently dropped her keys into her trash, and then deposited her trash in the dumpster. She was in a tizzy. When our worker Robert found out, he went down to the dumpster, climbed in, and rooted around until he found her sack, cut it open, and retrieved the keys. Robert was willing to do a dirty job. He was willing to serve, and as a result, our customer was overjoyed.
We know why the majority of our customers choose us. It’s because they’ve either used us before or spoken to someone else who has used us and recommended us. We take a lot of satisfaction in this. We understand that service comes before success. We give ourselves to our customers, and our customers give us referrals and more work. It’s a wonderful trade!”
If you are interested in us working with for you please feel free to send us an email. We will answer your questions as soon as possible. Thanks for your interest!